Frequently Asked Questions

MultiDownloader is a free online platform that provides tools for downloading videos and thumbnails from popular social media platforms like YouTube, TikTok, Facebook, and Instagram. Our services are completely free to use with no registration required.

Yes, all our download tools are completely free to use. We don't charge any fees or require subscriptions. Our service is supported through ethical advertising that respects user experience.

No, you don't need to create an account or register to use any of our download tools. Simply visit our website, choose the tool you need, and start downloading immediately.

We offer two main YouTube tools:

• YouTube Video Downloader: Download videos in multiple formats and quality options (360p, 480p, 720p, 1080p)
• YouTube Thumbnail Downloader: Extract and download thumbnails in various resolutions (Max, SD, HQ, MQ, Default)

Our YouTube Video Downloader typically offers MP4 format, which is compatible with most devices and media players. We provide multiple quality options ranging from 360p to 1080p depending on the original video quality.

Currently, our YouTube Video Downloader supports up to 1080p quality. While YouTube hosts 4K content, our tools are optimized for the most common resolutions to ensure broad compatibility and faster processing.

Our YouTube Thumbnail Downloader provides multiple resolution options:

• Max Resolution (1280x720)
• Standard Definition (640x480)
• High Quality (480x360)
• Medium Quality (320x180)
• Default (120x90)

Yes, our TikTok Video Downloader allows you to download TikTok videos without the TikTok watermark in high-quality MP4 format. This provides a cleaner viewing experience for personal use.

Yes, our TikTok Video Downloader preserves both video and audio quality. The downloaded videos will include the original sound from the TikTok video.

Our tools are designed for personal use and downloading content that you have the rights to or that is in the public domain. We do not support copyright infringement and encourage users to respect intellectual property rights and platform terms of service.

You should only download content that you have permission to use or that falls under fair use provisions in your jurisdiction.

We take copyright infringement seriously and comply with the Digital Millennium Copyright Act (DMCA). If you believe that our service is being used to infringe your copyright, please contact us at Downloadtools2026@gmail.com with details of the infringement.

We reserve the right to terminate service to users who repeatedly infringe copyright.

Our tools are intended for personal, non-commercial use. Using downloaded content for commercial purposes may require permission from the content owner and could violate copyright laws and platform terms of service.

We recommend consulting with a legal professional if you intend to use downloaded content commercially.

There could be several reasons why a download might not work:

• The video might be private, unlisted, or age-restricted
• The platform may have updated their systems
• The video URL might be incorrect or malformed
• The video may have been removed or is no longer available
• Your internet connection might be unstable

Try refreshing the page, checking the URL, or contacting us if the problem persists.

Yes, all our tools are fully responsive and work on mobile devices including smartphones and tablets. You can use our download tools directly from your mobile browser without needing to install any additional apps.

Download speed can be affected by several factors:

• Your internet connection speed
• Server load on the source platform (YouTube, TikTok, etc.)
• File size and quality of the video
• Your geographical location relative to our servers

Try selecting a lower quality option for faster downloads, or check your internet connection.

No, we do not store any content that you download through our tools. The download process happens directly between your browser and the source platform. We only process the URLs temporarily to generate download links.

We collect minimal data necessary to provide our services. This includes:

• IP address and browser information for analytics and security
• URLs you submit for processing (not stored long-term)
• Email address (only if you contact us for support)

We do not sell or share your personal data with third parties. For more details, please see our Privacy Policy.

Yes, our tools are completely safe to use. We don't require any software installation, and our website doesn't contain any malware or viruses. All processing happens securely through your web browser.

We comply with Google AdSense policies and maintain high security standards to protect our users.

Absolutely! We're always looking to expand our toolset. If there's a specific platform you'd like us to add support for, please contact us with your suggestion. We'll evaluate its feasibility and add it to our development roadmap.

Ads help us keep our services free for all users. We use ethical advertising that respects user experience and complies with Google AdSense policies. The revenue from ads covers our server costs and allows us to continue improving our tools.

We carefully select ad networks to ensure they provide safe, non-intrusive advertisements.